About Us

Mission

Supporting the needs of the residents of Regina and surrounding area by maintaining consistent and credible standards of community and human service information.

Objectives

  • To provide user-friendly access to contact information for programs and services available to residents of Regina and surrounding areas.
  • To minimize duplication in management of information and maintaining a common Regina and Area Support Services Database.
  • To keep up to date with the changing information needs of the population we serve.
  • To maintain ongoing communication and affiliation with InformCanada, Community Information Online Consortium, 211 Canada, and other appropriate organizations.

About Us

Your community offers many resources and programs to assist those in a variety of situations. While there are excellent community programs available, many citizens have difficulty finding the services they need. Service providers also face challenges trying to locate appropriate community services for their clients.

Information _ Referral programs bring people and services together.

Regina and Area Support Services (RASS) is a database of community services serving Regina and area. This up-to-date, accessible, searchable database provides comprehensive access to information about social, community, health and government services. It provides referral information by listing these services on its web site at www.rass.ca. Anyone can use this service, from individuals, families and professionals to community agencies, whatever their age, whatever their need.

Regina and Area Support Services is supported by North Central Community Association staff and volunteers who update information and by a Steering Committee which includes representatives of North Central Community Association, Regina Qu’Appelle Health Region and United Way Regina.

Regina and Area Support Services is one of over 70 Information and Referral Services providers who are members of Inform Canada. Inform Canada is the national organization of public, nonprofit and government Information and Referral providers. They develop and promote national standards in the sector, strengthen the national Information _ Referral network, and represent Information and Referral at the federal level. In 2002, over one million calls for help were answered by Information and Referral agencies across Canada.

The Regina and Area Support Services implementation of the Community Information Online Consortium (CIOC) database and web interface currently contains 1100+ searchable records of programs and services available for the residents of Regina and surrounding areas. CIOC is a member-based non-profit consortium formed in 1999 to create, improve and support its online software so that its members can efficiently serve the public and fulfill their own mandates.

Database results can be searched using various filters and search methods, resulting in a detailed and highly relevant search for community services. As the database is updated regularly by Regina and Area Support Services staff and volunteers, the public has access to the most current Regina and Area community information available on-line. The database also provides for email and internet links to organizations. Regina and Area Support Services and CIOC are continually striving to improve the quality of the database.

History

The Regina and Area Support Services Database was established in July 2011 by the North Central Community Association. Many people and organizations contributed to the creation of Regina and Area Support Services. United Way of Regina supported the concept of a service that would help bridge the gap in information and referral that exists in Saskatchewan and the Regina Qu’Appelle Health Region provided the funds required to get this service up and running. An initial staff team of 1.5 full-time staff equivalents from the North Central Community Association who focus their energies on gathering and updating a wholistic collection of services that serve the geographical region of Regina and surrounding areas (including but not limited to the Regina Qu’Appelle Health Region).